Harris expands MESA team

As part of its efforts to bring the Middle East and South Asia (MESA) region under one umbrella and boost its customer service efforts in the region, Harris MESA has expanded its staff significantly and undergone substantial internal restructuring.

Mehrouz Homampour will head Harris MESA’s customer service operations in the region while Michele Dwayk will lead the company’s sales and marketing operations in the region. Harris’ Indian operations will be helmed by Somu Patil, who will be based in Delhi.

Speaking about the expansion, Said Bacho, vice president for the region told BroadcastPro ME: “We now have two sub regions: the Middle East and South Asia. Our plan is to have a proper customer briefing centre here. We have never had a senior customer service person in the region. Now, Mehrouz has joined us from Harris UK to head customer services for MESA. He has been with Harris for the last twenty years and has a lot of experience on both the technical and service side. We also have a team of ten support staff now; previously we had three. Five of them will operate from Dubai and five will be posted in Delhi and all of them will report to Mehrouz,” he stated.

Likewise, Dwayk who previously managed the administrative affairs in Harris Dubai has been promoted to head of marketing and operations.

“We have grown exponentially and the office in Dubai has also expanded. Michele will be in charge of the marketing communications activities in MESA as well as the operations side including logistics and administration of Dubai and Delhi. She will have a team working for her in these various functions,” Bacho said.

Harris presently has 30 people within the MESA team including 10 service engineers and eight sales staff amongst others.