The agreements will deliver wide-ranging impact across e& UAEs network and IT systems, powering advanced data analytics, and introducing policy and signaling innovations.
Global technology group e& has signed agreements with Ericsson at GITEX GLOBAL 2025 to transform its core network and operations and business support systems (OSS/BSS) architecture and infrastructure in the United Arab Emirates (UAE) using Ericssons state-of-the-art cloud-native solutions.
This cloud transformation will create a smarter and more responsive digital backbone for the UAE; one that can adapt in real time, automate complex operations and deliver personalised, high-quality experiences to millions of customers.
It also represents a key step in e&s strategic digital evolution journey by accelerating its ability to launch innovative services, monetise 5G and drive emerging technologies in the UAE, such as Internet of Things (IoT), Artificial Intelligence (AI) and cloud-based enterprise solutions.
Under the agreements, e& UAE, the flagship telecom arm of global technology group e&, will deploy cloud-native products and solutions, underpinned by Ericssons Cloud Native Infrastructure Solution (CNIS), from Ericssons Cloud Software and Services portfolio. The applications, products and solutions include Ericsson Charging, Cloud Core Policy Controller (CCPC), Ericsson Signaling Controller, Ericsson Dynamic Activation and Ericsson Mediation.
Together, these capabilities will enhance agility, operational efficiency and intelligence, enabling faster innovation and supporting the UAEs 2031 Vision.
Ali Khalfan Ali Al Shamsi, Senior Vice President, Revenue Management & Network Automation at e& UAE, said: “By advancing our core and monetisation stack with Ericssons cloud-native platforms, e& UAE will bring 5G Standalone services to market faster, introduce plans with different service levels for subscribers, and automate activation at scale. Convergent charging, centralised policy and enhanced signaling together strengthen performance, resilience and customer experience across our nationwide network.”
Petra Schirren, President of Ericsson Gulf at Ericsson Europe, Middle East and Africa, added: “These agreements build on our long-standing partnership with e& UAE to drive the next phase of its network evolution. Our cloud-native solutions will empower e& UAE with the agility and efficiency needed to meet the demands of an increasingly digital world, while unlocking new opportunities for growth.”
Together, e& UAE and Ericsson are laying the foundations for the next generation of intelligent connectivity advancing the UAEs digital innovation, competitiveness, and technology landscape.
