At least 22 business centres will be located across 15 counties for the company's digital terrestrial, satellite television service, and online shopping business units.
StarTimes Media has announced plans to expand service delivery in major Kenyan counties. It will increase investment in the set-up and operation of business halls in Kajiado, Kitui, Taita Taveta, Tana River and Bungoma.
The company has also extended its footprint in Nairobi by opening a new business hall located at Solar House along Aga Khan Walk, which will ease pressure on the other outlets within the central business district.
The development is a boost to the company’s expansion plans with the increased coverage of the terrestrial television signal complementing the satellite television service which currently covers 100% of the country thereby enabling more Kenyans to access more affordable digital television service options.
Stephen Mutoro, Secretary-General of the Consumers Federation of Kenya (COFEK) Secretary-General commended the company for its efforts to grow its network, an effort which he noted would go a long way towards improving service delivery while creating employment opportunities for more Kenyans.
“The role that we play as a consumer body is to champion consumer interests across the diverse economic sectors and we are happy to note StarTimes efforts to grow its service delivery through the investment in business halls where subscribers will interact with the company more conveniently even as it creates employment opportunities for our people,” noted Mutoro.
Terry Liu, StarTimes Assistant Marketing Director, added: “We are keen to drive access to our pay television and online shopping businesses closer to the people. This will not only amplify efforts to grow our market share but also drive service convenience through reliable after-sales service.”
