As part of a new deal, GlobeCast will provide YahLive with a 24/7 monitoring and reporting service for its satellite signals (video, audio, and data) across the MENA region. The agreement was signed by Georges Baroud, CEO of GlobeCast Middle East, and Mohamed Youssif, CEO of YahLive. As part of YahLive’s ongoing Customer Excellency (Customer […]
As part of a new deal, GlobeCast will provide YahLive with a 24/7 monitoring and reporting service for its satellite signals (video, audio, and data) across the MENA region. The agreement was signed by Georges Baroud, CEO of GlobeCast Middle East, and Mohamed Youssif, CEO of YahLive.
As part of YahLive’s ongoing Customer Excellency (Customer First) programme, GlobeCast’s round-the-clock, real-time monitoring and detection services will enhance YahLive’s quality control, maintenance, and incidence response capabilities for its growing channel bouquet.
The local monitoring and reporting initiatives will be undertaken by GlobeCast at Jordan Media City (JMC) in Amman, Jordan. GlobeCast’s global reach and JMC’s regional presence will result in detailed reporting that combines local expertise with global capabilities.
Commenting on the new partnership, YahLive’s CEO, Mohamed Youssif said: “As the region’s HD television satellite platform, YahLive has become synonymous with ‘Pure HD’ and the company that is spearheading MENA’s SD-to-HD conversion in response to the accelerated demand for premium-quality HD television partnering with global leaders like GlobeCast ensures that we deliver on our number one commitment to television viewers and broadcast partners to provide the best in service reliability, quality, and customer service.”
Baroud added: “Our solution offers YahLive the scalability and flexibility needed to meet its demands. GlobeCast is the first and only broadcast service provider to offer externalised monitoring services in the Middle East. In building this monitoring center, we were searching for an integrated system that could do everything a channel needed. Broadcasters are concerned about their quality of service and are looking for professionals to help them.”