Mariner has announced that its IPTV service monitoring platform Mariner xVu has been extended to use new functionality in Microsoft Mediaroom Client 2.2, and it will be on display at IBC 2012. Speaking of the product, Jerry Beresh, senior business development manager for Microsoft, said: “The combination of Microsoft Mediaroom and Mariner xVu monitoring enables […]
Speaking of the product, Jerry Beresh, senior business development manager for Microsoft, said: “The combination of Microsoft Mediaroom and Mariner xVu monitoring enables IPTV operators to provide the highest quality video experience to end subscribers.
As the most widely deployed IPTV Set-Top-Box (STB) monitoring platform, Mariner xVu enables IPTV service operators worldwide to offer a premium TV user experience. By taking advantage of the recent enhancements offered by the latest release of the Microsoft Mediaroom 2.2 Client, Mariner xVu has been further improved to provide the operator with scalable troubleshooting tools for more effective isolation of IPTV service quality issues.
These improvements allow operators to identify transient video impairments with more granular subscriber centric video performance data, and also to identify STB to HDTV connection issues with advanced HDMI connection details. Operators will be able to assist
subscribers with menu navigation issues by using remote captures and control of the customer’s TV experience, providing guidance on TV settings or ordering a VoD asset, and verify in-home connection with active STB connection test.