The company is also offering an option to migrate to MonitorIQ, a solution that allows broadcasters to record, store, monitor, analyse, and repurpose content.
Media-monitoring and metadata generation services provider Digital Nirvana is offering ongoing technical support to users of Volicon Observer, as support for the platform has ended.
The company is also offering an option to migrate to the MonitorIQ broadcast monitoring and compliance logging platform. Refined by experts, including makers of the original Volicon Observer product, MonitorIQ is a solution that allows broadcasters to record, store, monitor, analyse, and repurpose content.
The platform enables broadcasters to collect and use knowledge about their broadcast content to meet a wide range of regulatory and compliance requirements. Built on a reliable and secure Linux platform, it is extensible into broadcast operations with open APIs.
With MonitorIQ, broadcasters gain access to AI-based cloud microservices for closed caption generation; caption quality assessment; caption realignment; and video intelligence for objects, ads, logos, and facial recognition.
MonitorIQ gives broadcasters key features of Volicon’s Observer product and improves upon each one to provide unparalleled broadcast monitoring and compliance capabilities. The latest version, MonitorIQ 7.0, has an updated and intuitive web interface, core feature improvements, and new cutting-edge capabilities.
“Now that Volicon Observer has reached the end of life and is out of support, it’s critical for media operations that were using it to find options to keep it functioning,” said Russell Wise, Senior Vice President of Sales and Marketing for Digital Nirvana. “Additionally, when Volicon users are ready in the future, our MonitorIQ system offers the best migration option with the best match to the Observer feature set. What is more, the core developers of the Volicon product line are now at Digital Nirvana. Who better to help former Observer users confidently transition to a new system than the experts who know both systems best?”